Privacy Policy - Ozzor Real Estate

Effective Date: 10th January, 2024

Ozzor Real Estate (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of our customers, visitors, and users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and other global privacy regulations.

1. Information We Collect

We may collect and process the following categories of personal information to provide our services, enhance user experience, and meet legal obligations:

1.1 Personal Information You Provide

Name, email address, phone number, and postal address.
Property preferences or requirements.
Payment and financial details (for transactions).
Information provided in inquiry forms, feedback, or when contacting us.

1.2 Information Collected Automatically

IP address, browser type, and operating system.
Usage data, including pages viewed, time spent on our website, and clickstream data.
Cookies and similar tracking technologies. (Refer to our Cookie Policy for more details.)

1.3 Information from Third Parties

Publicly available property data.
Credit agencies or financial institutions for payment verification.

2. How We Use Your Information

We process your personal data for the following purposes, including examples for clarity:

2.1 Service Provision

To provide real estate services, including buying, selling, renting, or appraising properties.
To manage contracts and transactions.

2.2 Communication

Respond to inquiries or requests.
Send updates, promotional materials, or newsletters (with consent).

2.3 Legal and Security Obligations

To comply with legal obligations, such as anti-fraud measures and record-keeping requirements.
To ensure the security of our platform.

2.4 Analytics and Improvements

Analyze website performance and user behavior to improve services, such as tracking page views and user interactions.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have explicitly agreed to our use of your data.
Contractual Necessity: To fulfill our obligations in a contract with you.
Legal Obligation: To comply with applicable laws.
Legitimate Interests: To improve our services and ensure the security of our operations.

4. Sharing Your Information

We may share your personal data with:

4.1 Service Providers

Vendors, agents, and contractors who perform services on our behalf, such as payment processors, marketing platforms, or IT support.

4.2 Legal Compliance

Government authorities, regulators, or courts when required by law.

4.3 Business Transfers

In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

5. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

Right to Access: Request access to your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (subject to legal obligations).
Right to Restrict Processing: Limit how your data is processed.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to data processing based on legitimate interests.
Right to Withdraw Consent: Withdraw your consent at any time.
Right to Lodge a Complaint: File a complaint with your local data protection authority.

To exercise your rights, please contact us at info@ozzor.org.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your user experience.
Track website usage and performance.
Provide targeted advertisements.

For detailed information, refer to our Cookie Policy.

9. International Data Transfers

Your personal data may be stored and processed outside your country of residence. When transferring data internationally, we ensure adequate safeguards are in place to protect your information.

10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” For significant updates, we may notify you via email or a prominent notification on our website. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@ozzor.org
Phone: +679 996 0061
Address: 11 Forster Street, Suva, Fiji

By using our services, you agree to the terms of this Privacy Policy.